IN ORDER TO USE THE WEBSITE, THE USER GIVES HIS/HER CONSENT TO VETKONSULT EOOD TO COLLECT AND PROCESS HIS/HER PERSONAL DATA AND DECLARES THAT HE/SHE IS ACQUAINTED WITH:

  • the purpose and means of processing personal data;
  • the voluntary nature of the provision of the data and the consequences of refusal to provide it;
  • the right of access, correction and erasure of the data collected by the PROVIDER;
  • the recipients or categories of recipients to whom the data may be disclosed;

Data collected when accessing the website

Each time the USER accesses a page of Vetkonsult.net and the various menus therein, the PROVIDER receives information in the form of an information protocol with the following content:

  • the page that referred the USER to us
  • the pages that the USER has visited
  • IP address of the USER
  • date and duration of access
  • information about the browser and operating system used by the USER

Contact forms

The information provided by the USER through the contact form on the website is used only for feedback from the PROVIDER and is kept for up to 30 days after the end of the correspondence. The data provided by the USER through the contact form will not be used for marketing purposes!

The contact forms on the site are the form on the CONTACTS page and the form used on the RETURNS AND EXCHANGES page for goods.

Comments

When the USER leaves a comment under an article or product review, the PROVIDER collects both the information that the USER provides and his/her IP address and the browser used. This information is collected to help identify spam comments.

Part of the email address (also called a hash) may be provided to Gravatar to display an image if the USER uses Gravatar services. You can view Gravatar’s privacy policy here: https://automattic.com/privacy/

Google Analytics

This website uses Google Analytics (“Google Analytics”), a web analytics service provided by Google Inc (“Google”). Google Analytics uses Cookies (“cookies”), which are text files stored on your computer, to enable analysis of the USER’s use of the website.

The information about the use of the website obtained by Google Analytics is transmitted and stored by Google on servers in the USA. IP anonymization is activated on this website, so Google will partially delete the USER’s IP address. Only in exceptional cases is the full IP address sent and partially deleted on servers in the USA.

On behalf of the PROVIDER, Google will use this information to evaluate the use of the website, to compile reports on website activity and to provide the PROVIDER with other services related to the use of the website.

Google will not associate the IP address sent by the USER’s browser through Google Analytics with any other data held by Google.

You can prevent Google from collecting data generated by cookies and from processing your data by downloading and installing the browser plugin provided by them: https://tools.google.com/dlpage/gaoptout?hl=en

Please note that the use of the browser plugin is limited to the respective browser and computer and after its installation it is not possible to delete it in order to preserve the deactivation of Google Analytics.

You can find Google’s privacy policy here: http://www.google.com/intl/bg/policies/privacy/

Use of Cookies

When you leave a commenton the site, you may receive additional cookie files on your computer that allow you to avoid re-entering the information you entered when you visit again. If you use a public computer, you can delete these cookies so that you do not leave information about the sites you have visited by deleting the browser cache.

We use cookies to improve the quality of our services by storing the settings of each user. Most browsers are initially set to accept cookies, but you can disable them or set them to notify you when they are received.

Please note that without accepting cookies, some features of the site may not work properly.

Vetkonsult.net has the right to place advertisements on the pages of the site. In some cases, if you click on one of the advertising banners, a cookie from the respective advertiser may be activated. Vetkonsult.net does not control these cookies.

By continuing to browse this site, you agree by default to our cookie policy.

The privacy policy is an integral part of the site’s general terms and conditions.

Vetkonsult.net may periodically change these terms of use by updating this section of the site. You should review this section periodically to ensure that you agree to the changes.